Terms of service
Last updated: [DATE]
By using qrema.shop or placing an order, you agree to these terms. Please read them.
Who we are
This store is operated by Qrema, a registered DBA based in Dublin, California. Throughout these terms, "we," "us," and "our" refer to Qrema.
Using this site
You must be at least 18, or the age of majority where you live, to buy from us. You agree not to use the site for any unlawful purpose, not to attempt to interfere with its operation or security, and not to copy or resell any part of it without permission.
Products, pricing, and availability
We work hard to describe products accurately, including full ingredient lists. Even so, colors on your screen may differ from the product, and packaging may change over time.
Prices are in US dollars and may change without notice. We reserve the right to correct pricing errors, limit quantities, or refuse or cancel an order. If we cancel an order you already paid for, you get a full refund.
Products are subject to availability.
Skincare, and the honest limits of it
Read this part properly.
Our products are cosmetics, not medicine. Nothing on this site is medical advice and nothing here is intended to diagnose, treat, cure, or prevent any condition. Results vary between people.
Patch test before full use. Apply a small amount to a discreet area and wait 24 hours. This matters even with plant-derived formulas, because natural does not mean non-reactive.
Full ingredient lists, including naturally occurring fragrance allergens, are published on every product page. If you have a known allergy or sensitivity, read the list before you buy, and speak to a doctor or dermatologist if you are unsure.
Stop using the product and contact a medical professional if you experience irritation or an adverse reaction. Do not use on broken or compromised skin. For external use only. Keep away from eyes and out of reach of children.
If you are pregnant, nursing, or under medical care, talk to your doctor before starting any new skincare.
Orders and payment
Placing an order is an offer to buy. We accept it when we send your confirmation. Payment is taken at checkout through our payment processor. You confirm that you are authorized to use the payment method you provide.
Shipping and returns
Covered in our Shipping Policy and Refund and Return Policy, both of which form part of these terms.
Your account
If you create an account, you are responsible for keeping your password secure and for activity that happens under it. Tell us right away if you think someone else has access.
Content you submit
If you send us a review, photo, comment, or suggestion, you give us permission to use, publish, and adapt it in connection with the brand, without payment. You confirm it is yours to give and that it does not violate anyone else's rights. We may remove content at our discretion.
Our content
Everything on this site, including text, photography, logos, product names, and design, is owned by us or licensed to us. You may not reproduce or use it commercially without written permission.
Third-party links
We sometimes link to other sites. We are not responsible for their content or their practices.
Disclaimer and limits on liability
The site and products are provided as they are, without warranties beyond those that cannot legally be excluded.
To the extent the law allows, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or the products. Where liability cannot be excluded, it is limited to the amount you paid for the order in question.
Nothing here limits liability for anything that cannot lawfully be limited.
Indemnity
You agree to indemnify us against claims arising from your breach of these terms or your misuse of the site.
Governing law
These terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. Disputes will be handled by the courts located there.
Changes
We may update these terms. The current version always lives on this page, and continuing to use the site means you accept it.
Contact
Qrema 1150 Dublin Blvd, Ste 200 Dublin, CA 94568 info@qrema.shop